Billing
Manage AxoDesk plans, seats, invoices, payment methods, subscription changes, upgrades, and billing workflows for your workspace. This billing reference guide details managing your user seat allowances, reviewing variable WhatsApp template pricing structures, and updating corporate payment methods. Learn how to download past PDF invoices, add tax registration details, upgrade or downgrade your active subscription plan, and calculate variable message charges to predict and model your monthly communications budget. We also cover prorated user seat billing cycles, adding temporary marketing allowances, setting up threshold alerts, and configuring default billing coordinators.
Plans & Subscription
Manage billing and invoices
Help Center Reference Guidelines
Welcome to the AxoDesk official help documentation hub. The guides, tutorials, and API reference resources compiled in this category section are specifically designed to help your team leverage our CRM and omnichannel messaging capabilities to their fullest potential. Every article is verified by our customer success engineering group for technical accuracy, security compliance, and platform alignment across all major chat protocols.
When configuring these systems, always verify that your current client configuration matches our active endpoint schema. To prevent rate-limiting delays, connection dropouts, or message failure alerts, we recommend reviewing system variables, security credentials, and webhooks mapping configurations prior to live deployments. If you experience service interruptions, require custom webhook integrations, or need help mapping specific fields, please consult our developer guide or contact the technical support team.
Our docs are constantly updated as new CRM functions, team inbox controls, AI auto-replies, and WhatsApp API rules evolve. Please check back often or subscribe to the AxoDesk changelog to get notifications of platform updates.