Billing, Plans & Subscription Management
Understand AxoDesk pricing tiers, manage your subscription, add seats, download invoices, and handle upgrades.
Step-by-Step Guide
View Your Current Plan
Go to Settings → Billing. You will see your current plan, billing cycle, next renewal date, and current seat count.
Screenshot: Billing overview page showing plan details
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Upgrade Your Plan
Click Upgrade Plan. A comparison modal shows the available plan features and limits. Select a plan and review the billing impact before confirming.
Tip: Discounts, annual billing terms, proration, and renewal rules depend on the current checkout provider and your agreement.
Add or Remove Seats
Click Manage Seats. Use the +/- controls to adjust agent seat count. Adding seats is prorated immediately. Removing seats takes effect at the next billing cycle.
Payment Methods
Available payment methods depend on your region, plan, and checkout provider. Go to Billing → Payment Methods to add or update the methods shown for your workspace.
Download Invoices
All past invoices are listed in Billing → Invoices. Click any invoice to download as PDF. Invoices include your company name, VAT/tax ID (if configured), line items, and payment status.
Screenshot: Invoice list with download buttons
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