Help customers compare specs, check compatibility, and buy confidently — all over WhatsApp and live chat. Reduce returns and increase repeat purchases.
Workflow Foundation
The Problem
Customers need spec comparisons before buying — support gets overwhelmed
High return rate from wrong product choices
After-sales warranty and repair queries flood the team
Competitors offer 24/7 chat — you don't
Implementation review
Review your channels, product data, consent records, campaign rules, escalation paths, and integration requirements before launch.
How We Solve It

Use AI-enabled workflows to ask about usage, budget, and preferences before recommending relevant products from your catalog.
Let customers subscribe to back-in-stock WhatsApp alerts automatically. Recover demand you'd otherwise lose.
Automated chatbot guides customers through warranty claims and service booking — no calls, no queues.
Auto-suggest relevant accessories and protection plans after purchase via WhatsApp.
Popular Use Cases
Spec comparison assistant
AI answers technical questions instantly.
Back-in-stock alerts
Auto-notify waiting customers on WhatsApp.
Warranty claim automation
Self-service warranty flow with no agent needed.
Delivery tracking
Real-time order & shipment updates via chat.
Accessory upsell
Recommend bundles and add-ons post-purchase.
Customer reviews
Auto-request ratings after product delivery.
Platform in Action
Dashboard Screenshot
Analytics overview · your image here
Track revenue from chats, agent performance, response times, and customer satisfaction — all in one view.
Chat Flow Screenshot
Inbox view · your image here
Every WhatsApp, Instagram, and website chat in one thread — with customer history, order data, and AI suggestions.
Review your electronics retail workflow requirements with the AxoDesk team.