Give every shopper a personal stylist experience on WhatsApp and Instagram. Reduce returns, increase loyalty, and make every new collection launch a sold-out event.
Workflow Foundation
The Problem
High return rates from incorrect sizing and shade selection
Seasonal launch demand spikes drown your support team
Instagram DMs go unanswered — losing warm purchase intent
Low customer lifetime value — one-time buyers are the norm
Implementation review
Review your channels, product data, consent records, campaign rules, escalation paths, and integration requirements before launch.
How We Solve It
Use AI-enabled workflows to ask about style preferences and occasion before recommending relevant products with links.
Instantly reply to DMs from product posts and story replies with catalog links — never let a warm lead go cold.
Broadcast new arrivals to segmented WhatsApp lists. Build hype with early-access drops for VIP customers.
Auto-send restock nudges, birthday discounts, and VIP tier upgrades via WhatsApp to drive repeat purchases.
Popular Use Cases
Virtual try-on guidance
AI helps match styles to customer body type.
New collection drops
Broadcast launches to high-intent WhatsApp audiences.
Return & exchange flow
Configure self-service steps for common return and exchange requests.
Influencer collab notifications
Alert VIP customers to limited-edition collab drops.
Instagram DM product replies
Auto-link tagged products from IG posts.
Loyalty tier upgrades
Notify customers when they unlock new loyalty rewards.
Platform in Action
Dashboard Screenshot
Analytics overview · your image here
Track revenue from chats, agent performance, response times, and customer satisfaction — all in one view.
Chat Flow Screenshot
Inbox view · your image here
Every WhatsApp, Instagram, and website chat in one thread — with customer history, order data, and AI suggestions.
Review your fashion & apparel workflow requirements with the AxoDesk team.