Channels
Connect WhatsApp, Instagram, Messenger, Email, and other customer channels to AxoDesk with setup guidance and troubleshooting steps.
WhatsApp Business API
Connect and configure WhatsApp
Connect WhatsApp Business API
Link your WhatsApp Business number to AxoDesk via the official Meta Business API โ step by step.
Create & Submit WhatsApp Message Templates
Build, submit, and manage Meta-approved WhatsApp message templates for outbound campaigns, automation triggers, and customer updates.
Send WhatsApp Broadcast Campaigns
Send WhatsApp broadcast campaigns to opted-in contacts with approved templates, audience filters, scheduling, and delivery analytics.
Social Channels
Instagram and Facebook Messenger
Connect Instagram Direct Messages
Link your Instagram Business or Creator account to receive and reply to DMs and story mentions inside AxoDesk.
Connect Facebook Messenger
Connect Facebook Messenger to AxoDesk so your team can receive page messages, comments, and customer replies in one shared inbox.
Gmail, Outlook, and custom IMAP/SMTP
